FAQ
- How do I set up a ProxySide account?
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As we comply to confidentiality of our customers, no sign up is required to use our service.
Just contact our sales team and get started cooperation.
- How-to try free test?
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To request a trial send an email to [email protected]
Send us a link to your account at business or your profile of any forum where our advertisement is placed.
We reserve the right to refuse a test and service without giving a reason!
- How can I make a purchase?
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Select a proxy package, pay, enter the you IP addresses to be bind to the Whitelist, contact our support and send confirmation of payment. After activation, you will receive a txt file in the IP:PORTs format, where each port redirects to a unique external IP, according to the rotation interval.
- What payment methods do you accept?
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We prefer to accept btc only. If you have any problems with payment through the site, or want to discuss another payment method, please contact our support.
- What is the difference between Traffic packages and Threads packages pools?
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All pools are completely different! For example, Medium quality is not suitable for social networks, for registering accounts and for parsing search engines. Also, the proxy speed in such pools is average.
High quality pools are suitable for most use-cases!
- Do you have open ports for mass mailing?
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For all pools, except SMTP pool, all mailing ports are blocked. You can send emails only through the browser or 80, 443 ports.
- What happens if I don't use a proxy for more than 30 days? How can I check the remaining traffic?
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Our pricing plans are on a month-to-month basis.
If you do not use a proxy for more than 30 days, your subscription will be deactivated without a return and warning.
You can check traffic usage statistics traffic by making a request to our technical support.
- Can I get a refund?
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We do not offer a refund.
